HelmCore

Estate Health Report

7-day summary · 18 Aug 2026

Key Metrics

— high-level estate health indicators at a glance

Estate status

Critical

Sites needing attention

2 of 43

Open issues

3

Open over 48h

1

Issue Locations

— geographic view of stores currently experiencing issues
Leaflet © OpenStreetMap contributors

Financial Impact of Current Issues

— modelled cost of current operational issues over the selected period

Downtime cost (7d)

€1,142,329

vs previous period

↓ 1.2%

Annual run-rate (projected)

€59,564,300

Top Issues Needing Attention

— the most urgent operational issues across the estate right now
StoreSeverityDetails
MultipleCriticalShared connectivity degradation across 43 sites — 8,500 connectivity-check incidents this week.
MultipleHighRepeated till/payment failures — 312 failed transactions, mainly during peak hours (12:00–14:00).
MultipleMediumNetwork edge instability — 4 sites with intermittent WAN flapping every 15–20 minutes.
SV KilkennyCriticalPOS lane 3 offline, queue length consistently above 12.
SV BrayHighNetwork router rebooting cyclically, impacting card authorisation.
MM SalfordChronicSame POS fault recurring 7 times in 7 days, hardware replacement needed.

Detailed Analysis

— breakdown of each event type by affected sites, incidents, and trends · click a tile to expand